Trade-Ideas experienced an overnight data issue with its treatment of NASDAQ data. As a result the historical baselines that all of the filters and some the alerts use is not available for Friday, February 2, 2007 only.

The problem is already fixed but the lack of data will affect Friday only. Data will be restored completely by Saturday and ready for use by Monday’s pre-market session. We apologize for the inconvenience this has caused our subscribers.

To see real-time NASDAQ data for today, subscribers are encouraged to not use any filters and only the simpliest alerts that do not use baseline information (i.e., New Highs/Lows, etc.)

An excerpt from a recent support IM:

D TradeIdeas (11:02:54 AM): Last night the server in charge of processing our NASDAQ data did not do its job – as a result for today and today only, the filters of TI using NASDAQ do not work (but the alerts do). This situation has already been solved and prevented from happening again – and it certainly means that by Monday everything will be back to normal

D TradeIdeas (11:03:42 AM): I apologize for the inconvenience

(subscriber) (11:04:13 AM): so, the filter will be down all day?

D TradeIdeas (11:05:50 AM): yes, the reason is that the filters make comparisons btwn present and average, or past, data – this data is being rebuilt today and is unavailable. We are however receiving present real-time data from NAZ – that’s why the alerts will work – but only if the filters are removed – this will be resolved today and ready for Monday